Baby Closet Coordinator
Building and Grounds
Our core of Intake Coordinators are the first voices clients
hear when they call PHD. Intake Coordinators are trained to offer a
listening ear to the various pregnancy related crisis situations. Intake
Coordinators are also there to offer resources in the community and
services at PHD, and to schedule an appointment for callers to come in to
further explore their situations.
Trained also to work with clients one-on-one, Intake
Coordinators perform an initial intake with all new clients, and open up
the world of services offered at PHD, from various types of counseling to
support groups to the PHD Baby Closet and more.
To prepare the volunteer to work in this paraprofessional
role, each winter the Counseling Services staff offers an annual Intake
Coordinator Training Course, consisting of twelve three and one-half hour
sessions held weekly. Training Course topics include Listening Skills,
Telephone Skills, Hospitality, Referral Skills, and Information about
Adoption, Abortion, Sexuality and Pregnancy.
After training, the Intake Coordinator is asked to commit to
one year of service, volunteering for four hours weekly or twice per
month.. After at about six months of service, she is invited to further
training by taking part in the Case Manager's Training and Development
Program, which meets once per month throughout the year. While maintaining
all of the duties of Intake Coordinator, the Case Manager is additionally
trained to do pregnancy testing and planning.
Those wishing more information, or who wish to be included
on a waiting list for this annual class, may call our Volunteer